About this page
Basic checks for audio input, performance detection, MIDI display, and other issues.
Before you begin
- Check your OS and application version
- Record the exact error message
Steps
- 01
Check connections and settings
Confirm hardware connections, OS recognition, and the selected app device.
- 02
Restart the application
A restart can clear temporary device or display states.
- 03
Contact support with details
Include your OS, equipment, reproduction steps, and error message.
Tip
If the issue continues, write down each action that reproduces it.